FAQs

HOW LONG DOES AN ORDER TAKE TO ARRIVE?

• Orders typically take 6-10 business days to arrive once shipped. You’ll receive a confirmation email with tracking information as soon as your order is on its way.

WHAT IS YOUR RETURN POLICY?

• We offer a 30-day return policy for unworn and unwashed items with original tags. For more details, visit our Returns & Exchanges page.

HOW CAN I TRACK MY ORDER?

• Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number on our Track Order page to follow your package’s journey.

DO YOU SHIP INTERNATIONALLY?

• We do not ship internationally at this time.

WHAT PAYMENT METHODS DO YOU ACCEPT?

• We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

HOW DO I CARE FOR MY PUFFATOMIC APPAREL?

• To ensure the longevity of your Puffatomic clothing, we recommend washing inside out in cold water and tumble drying on low heat.

CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

• If you need to change or cancel your order, please contact our customer service team as soon as possible. We process orders quickly, but we’ll do our best to accommodate your request.

HOW DO I CONTACT CUSTOMER SERVICE?

• You can reach our customer service team through our Contact Us page or by emailing puffatomic.clothingbrand@gmail.com